Food delivered last night by a lady called Sarah but one item missing. Just as Sarah was dropping it off, noticed another item was incorrect. Castle promptly replaced the entire order. Wanted to thank the guy at the other end of the phone for excellent customer service and Sarah who ended up coming out to us 3 times. Sarah is an absolute credit to you with her professional and friendly approach.

  Reply : Thank you for your rating

Hi, we didn’t receive the chilli sauces. Can we add the FOC to next order? 07885778142

  Reply : Of course just remind us pls

Very good! Always been on time and served hot. Friendly staff.

Great

Great

Great

been using castle for years and never had issue food always been amazing

Chi.ur

Normally very good from here but today they forgot chip spice even though I asked for it and the food was only just warm, we had delivered and normally collect maybe this is why. Disappointed today

Nice

Nice

Never had an issue with castle, great food everytime

what's gone on?? these are not the usual chicken strips?? if i knew this i wouldn't have ordered them! what has happened?

  Reply : Dear customer, thanks for your comment. We apologize for the fact that the product you always eat does not come. Unfortunately, wholesale companies have product supply problems at the moment. But we are trying to meet your requests as much as we can. When we cannot find the same product, we send another equivalent product instead. Thank you for your understanding..

Brilliant

Great website to order from

I always order from here, fabulous food every time

Excellent

You forgot my small chips

Amazing!

Quick delivery and tasty food. They just don’t read comments on their own web ordering!

Always perfect

Brilliant deffo order again

Came in like half an hour awesome service I’m glad I picked this place

I haven’t ordered from this Selby takeaway in like 8+ years haha so I wonder if it will be good