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We at Castle Takeaway aim to bring all of our customers the very best value for money, services and food around Selby. Give us feedback.
Value for Money
Reply : Thank you for your tating
Food delivered last night by a
lady called Sarah but one item
missing. Just as Sarah was
dropping it off, noticed another
item was incorrect. Castle
promptly replaced the entire
order. Wanted to thank the guy at
the other end of the phone for
excellent customer service and
Sarah who ended up coming out to
us 3 times. Sarah is an absolute
credit to you with her
professional and friendly
Reply : Thank you for your kindness and your great rating.
Reply : Thank you for your rating
Hi, we didn’t receive the
chilli sauces. Can we add the FOC
to next order? 07885778142
Reply : Of course just remind us pls
Very good! Always been on time
and served hot. Friendly staff.
Takeaway never turned up.
Reply : Well if you ordered after midnight, we wouldn't be able to see your order because we closed the shop at 23:00 everyday by the law under the act of covid. And we happily refunded ur money very nxt day. Thanks for ur understanding
been using castle for years and
never had issue food always been
Normally very good from here but
today they forgot chip spice even
though I asked for it and the
food was only just warm, we had
delivered and normally collect
maybe this is why. Disappointed
Never had an issue with castle,
great food everytime
what's gone on?? these are not
the usual chicken strips?? if i
knew this i wouldn't have ordered
them! what has happened?
Reply : Dear customer, thanks for your comment. We apologize for the fact that the product you always eat does not come.
Unfortunately, wholesale companies have product supply problems at the moment. But we are trying to meet your requests as much as we can. When we cannot find the same product, we send another equivalent product instead.
Thank you for your understanding..
Great website to order from
I always order from here,
fabulous food every time
You forgot my small chips
Quick delivery and tasty food.
They just don’t read comments
on their own web ordering!